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Managing Billing

Updated

Billing settings in Logistiqo are accessible only to administrators via Administration Manage Billing, redirecting to a Stripe-powered portal. Users can view subscriptions, payment methods, billing info, and invoice history. Invoices can be downloaded from Invoice History. Payment methods can be added or updated. Billing information can be updated for future invoices. License management is separate under Administration Licenses & Users.

 

Important:
Billing settings can only be accessed by users with the required administrator permissions.

Opening the Billing Portal

  1. Go to Administration > Manage Billing.
  2. You will be redirected to the Logistiqo billing portal powered by Stripe.
  3. In the billing portal, you can view your current subscription, payment method, billing information, and invoice history.

Downloading Invoices

In the Invoice History section, you can view previous invoices from Logistiqo.

  1. Open Administration > Manage Billing.
  2. Scroll to Invoice History.
  3. Select the invoice you want to view or download.

Changing the Payment Method

In the Payment Method section, you can add or update the payment method used for future Logistiqo payments.

  1. Open Administration > Manage Billing.
  2. Go to Payment Method.
  3. Click Add payment method or update the existing payment method.
  4. Enter the required payment details and confirm the change.

Updating Billing Information

In the Billing Information section, you can update the information that should appear on invoices issued by Logistiqo.

  1. Open Administration > Manage Billing.
  2. Go to Billing Information.
  3. Click Update information.
  4. Change the required invoice details, such as company name, billing email, billing address, phone number, or tax ID.
  5. Save the changes.

The updated billing information will be used for future invoices from Logistiqo.

Viewing the Current Subscription

The billing portal also shows your current Logistiqo subscription, including the current monthly amount and the next billing date.

License quantities and contract changes are managed separately in Logistiqo under Administration > Licenses & Users.

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