In Logistiqo, a company can only be deleted if it has not yet been used in any relevant process.
If the company is already connected to shipments, invoices, documents, accounting data, or other records, it should usually be deactivated instead of deleted.
Why Companies Often Cannot Be Deleted
Company records are connected to many areas of Logistiqo.
A company may be used as a customer, subcontractor, sender, consignee, invoice recipient, supplier, or interface partner.
As soon as the company is used in a shipment, invoice, incoming invoice, document, warehouse record, or accounting process, deleting it would break the historical connection. For this reason, Logistiqo may prevent deletion.
When Deleting Is Appropriate
Deleting is only appropriate if the company was created by mistake and has not yet been used.
Typical examples are:
- a duplicate company record that has not been used
- a test record that has no connected data
- a company created by mistake before any transaction was added
If the company has already been used, deactivate it instead.
Deleting a Company
Go to Contacts > Debtor Company.
Select the company you want to delete.
Open File in the toolbar and choose Delete.
If the company has already been used, Logistiqo may show a message that the company cannot be deleted. In this case, deactivate the company instead.
When to Deactivate a Company
Deactivation is the correct option when the company should no longer be used, but historical data must remain available.
This applies, for example, when:
- a customer is no longer active
- a subcontractor is no longer used
- a duplicate company has already been used
- historical invoices or shipments exist
- the company should no longer appear in active selection lists
After deactivation, the company remains in the system for historical records but should no longer be used in new active processes.
Deactivating a Company
Go to Contacts > Deactivate.
Select the company or companies that should be deactivated.
Apply the change according to your workflow.
The company is then marked as inactive and should no longer be used in new active processes.
Important Notes
Do not try to remove historical companies by deleting them if they have already been used.
Deactivation is usually the safer and cleaner solution because old shipments, invoices, and records remain understandable.
Before deleting a company, check whether it is really unused. If you are not sure, deactivate it instead.
Summary
Use Delete only for companies that were created by mistake and have not been used.
Use Deactivate for companies that should no longer be used but already have historical records.
The main paths are:
Contacts > Debtor Company for deleting unused companies.
Contacts > Deactivate for deactivating companies.